Privacy Policy — Prime Picks SA Last updated: June 2026
1. Introduction Prime Picks SA respects your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Protection of Personal Information Act (POPIA).
2. Information We Collect When you place an order or contact us, we may collect:
- Full name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely via PayFast — we never store card details)
- Order history
3. How We Use Your Information We use your information to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Respond to your queries
- Send promotional emails (only if you opt in)
- Improve our website and service
4. Sharing Your Information We only share your information with:
- Our delivery partners (to fulfil your order)
- PayFast (to process payment securely)
- Our product suppliers (delivery address only)
We never sell your personal information to third parties.
5. Cookies Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect website functionality.
6. Your Rights Under POPIA You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise these rights email: orders@primepickssa.co.za
7. Data Security We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption (the padlock in your browser).
8. Data Retention We retain your information for as long as necessary to fulfil orders and comply with legal obligations.
9. Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us If you have any privacy concerns: Email: orders@primepickssa.co.za Website: primepickssa.co.za